Frequently Asked Questions

Satellite dishes are not permitted.

Schedule a tour online or call us. After submitting an online request, our team will confirm your appointment. Note: All guests 18+ must bring a valid government-issued photo ID and verify their ID before touring.

We offer studio, 1-, and 2- bedroom homes at our community. Visit our Floor Plan page to view our pricing and availability.

Our first-come, first-served parking is complimentary. Reserved parking is available for a monthly fee.

All parking is inside a multi-level garage at Harlow River Oaks.

Yes, guests must register their vehicles at https://parkingpermits.io/. Please contact our office with any additional questions about vehicle registration.

Parking at Harlow River Oaks is available on a first come, first served basis. Reserved parking is available for a monthly fee.

At Harlow River Oaks, we allow up to 2 vehicles per household.

Motorcycles must be parked in regular parking spaces.

Visitor parking is located on the 6th and 7th floor of the parking garage.

Yes, we offer a courtesy patrol. To request assistance, call the office number and follow the prompts to leave a voicemail with your complaint details, apartment number, and phone number. The courtesy officer will receive your message and respond as soon as possible.

No, Harlow River Oaks does not offer corporate apartments at this time.

No, Harlow River Oaks does not offer furnished homes at this time.

Yes, we have a 24-hour, state of the art fitness center available for resident use. We also offer a spin cycle studio.

Harlow River Oaks is home to a sparkling pool. The pool is open 10am-10pm daily. A gate access code is required to access the pool.

Each home is equipped with fantastic amenities, such as washers/dryers, gourmet designer kitchens, walk-in closets, 9ft. ceilings, and more! Visit our Amenities page to view the full list of home amenities available.

Harlow River Oaks has Parcel Pending lockers for package deliveries! These lockers are available 24/7 for you to pick up your packages at any time after they arrive. Parcel Pending accepts packages from multiple carriers such as Amazon delivery, USPS, FedEx, and UPS. All package couriers are directed to use the lockers. You will receive a notification when your package is delivered to the lockers and you can use the Parcel Pending app to retrieve your package. Download the app and sign up for free. Then you will be ready to pick up your packages at the lockers.

Our community offers onsite level-2 EV charging stations for resident convenience. Visit the Department of Energy website at https://afdc.energy.gov/fuels/electricity-locations to locate other nearby charging stations.

The closest schools to our community are River Oaks Elementary, Lanier Middle School, and Lamar High School. Other schools include Rice University and University of Houston.

The closest airport to Harlow River Oaks is William P. Hobby Airport, which is 19.3 miles away.

Harlow River Oaks has an onsite dog park for resident convenience! The next closest dog park is Camden Dog Park, which is only 1.2 miles away.

The closest grocery stores to Harlow River Oaks are Target, Whole Foods, and Central Market, which are all less than a mile away!

The closest hospital to Harlow River Oaks is River Oaks Hospital & Clinics, which is just 1.7 miles away.

The closest shopping center to Harlow River Oaks is The Galleria Mall, which is only 1.3 miles away.

Yes. Residents must obtain and maintain renter’s insurance with a minimum of $100,000 personal liability coverage during the term of their lease. If the resident has an pet, their policy must cover pets and animal bites. If the resident does not have renter’s insurance, they may contact ResidentShield, a leading insurance company that offers high quality, low cost insurance protection to residents of our community. More detailed information about ResidentShield can be found at www.residentshield.com or by calling a licensed agent at (800) 566-1186.

Residents also have the option to get coverage through a different third party provider. If a resident elects to obtain coverage from another insurance carrier, they will be required to provide the declarations page for their policy, including the name of their insurance company, the policy number, the effective and expiration dates of the policy and ensure that our property and information below is listed as an Additional Interested Party on the policy:

If we do not receive an updated Renter's Insurance Policy, the resident will be enrolled in our Master Insurance Policy and will have a recurring monthly lease charge to cover the home only. This policy does not insure your personal property within the home.

Our shortest lease terms start at 6 months.

Our lease terms range from 6 - 15 months.

No, exotic pets are not allowed. This includes, but is not limited to, livestock, poisonous reptiles, amphibians or fish, snakes, birds of prey, insects, arachnids, and rodents (except for hamsters, guinea pigs or gerbils.)

Yes, Harlow River Oaks is a pet-friendly community. Please reference our pet policy on the Amenities page or contact us for more information.

We allow 2 pets per household.

Our pet-friendly community offers amenities like a pet park, pet relief area, and pet waste stations to keep your furry friends happy. Contact our leasing team for details on pet restrictions or additional pet-related amenities!